Homezoro
Practical products designed to make everyday life easier.
Shipping policy
At Homezoro, we aim to make your shopping experience simple and convenient. We carefully select practical products for everyday home living and work with trusted fulfilment partners to deliver orders to customers across the UK.
Delivery Time
We currently estimate that orders will arrive within approximately 4–7 days after dispatch.
Delivery times are estimates and may occasionally take longer due to circumstances outside our reasonable control, such as courier delays, high demand, weather conditions, customs or other unforeseen circumstances.
We will always aim to get your order to you as quickly as possible.
Order Processing
Orders are normally processed after payment has been successfully received.
Please make sure that your delivery address and contact details are correct when placing your order. Homezoro cannot be responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
Delivery Charges
Shipping charges, if applicable, will be clearly displayed during checkout before you complete your purchase.
Where a product is advertised with free delivery, no additional standard delivery charge will be added for that order.
Tracking
Where tracking information is available, it may be provided to you by email after your order has been dispatched.
Tracking information may take some time to become active after dispatch.
Delayed Deliveries
Although we aim to deliver orders within the estimated timeframe, delivery delays can occasionally occur.
If your order has not arrived within the expected timeframe, please contact us at:
Please include your order number so that we can investigate the delivery status and assist you.
Lost or Damaged Orders
If your order appears to have been lost or arrives damaged, please contact us as soon as possible at:
Please provide your order number and, where appropriate, photographs or other relevant information so that we can investigate the issue and determine the appropriate solution.
Important Information
Delivery times shown on our website are estimates rather than guaranteed delivery dates.
Nothing in this Shipping Policy affects your statutory rights as a consumer under applicable UK law.
If you have any questions about shipping or delivery, please contact us:
Homezoro
Better products. Easier living. Happier homes.