Terms & Conditions

1. Introduction

Welcome to Homezoro. These Terms & Conditions apply to your use of the Homezoro website and to any purchases made through our online store.

By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

2. About Homezoro

Homezoro is an online retail store offering practical home, organisation, cleaning, kitchen and lifestyle products.

We reserve the right to update product information, prices, availability and these Terms & Conditions when necessary.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However, colours, dimensions, packaging and other product details may vary slightly from the images or descriptions shown online.

Product availability may change without notice.

4. Orders

When you place an order through Homezoro, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to cancel or refuse an order where necessary, including in cases of pricing errors, product availability issues, suspected fraudulent activity or other exceptional circumstances.

5. Prices and Payment

All product prices displayed on our website are shown in GBP (£), unless otherwise stated.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.

Payment must be successfully completed before an order can be processed.

6. Shipping and Delivery

We aim to process and dispatch orders within the timeframe stated on the relevant product or shipping information.

Delivery times are estimates and may vary depending on the destination, supplier, courier and other circumstances outside our control.

Customers are responsible for providing accurate delivery information when placing an order.

7. Cancellations, Returns and Refunds

Our cancellation, return and refund procedures are explained in our Refund & Return Policy.

Nothing in these Terms & Conditions is intended to limit any legal rights you may have as a consumer under applicable UK law.

8. Damaged, Incorrect or Faulty Items

If your order arrives damaged, incorrect or faulty, please contact us as soon as possible at:

support@homezoro.shop

Please provide your order number and, where appropriate, photographs or other relevant information so that we can investigate the issue.

9. Website Use

You agree to use the Homezoro website only for lawful purposes.

You must not misuse the website, attempt to gain unauthorised access to any part of the website, interfere with its operation or use it for fraudulent or unlawful activities.

10. Intellectual Property

Unless otherwise stated, the content of this website, including text, logos, graphics, images, design elements and other materials, belongs to Homezoro or its respective licensors.

You may not reproduce, copy, modify, distribute or commercially use our content without appropriate permission.

11. Third-Party Services and Links

Our website may contain links to or rely on third-party services, suppliers, payment providers or other external platforms.

We are not responsible for the content, availability or policies of third-party websites or services.

12. Limitation of Liability

We will take reasonable steps to provide our services and operate our website properly.

However, we are not responsible for delays, interruptions or circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page. You should check this page periodically for changes.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: support@homezoro.shop

Homezoro
Better products. Easier living. Happier homes.