Homezoro
Practical products designed to make everyday life easier.
Privacy policy
1. Introduction
At Homezoro, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we may collect when you use our website, how we use it, and the choices you have regarding your information.
2. Information We Collect
When you use our website or place an order, we may collect information such as:
- Your name
- Billing and delivery address
- Email address
- Telephone number, where provided
- Order and transaction information
- Information you provide when contacting our support team
We may also collect technical information about how you use our website, such as your IP address, browser type, device information and website activity.
3. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Process payments
- Communicate with you about your orders
- Provide customer support
- Respond to enquiries
- Improve our website, products and services
- Detect and prevent fraud or misuse
- Send marketing communications where you have provided appropriate consent or where otherwise permitted by law
4. Payment Information
Payments may be processed through third-party payment providers.
Homezoro does not intentionally store complete payment card details such as full card numbers or security codes on its own systems.
Payment providers may process your payment information according to their own privacy policies and terms.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better shopping experience.
Some cookies may be provided by third-party services used by our website.
You can manage certain cookie preferences through your browser or available cookie settings on our website.
6. Third-Party Services
We may use trusted third-party services to help operate our website and business, including payment providers, hosting providers, analytics services, marketing services and delivery or fulfilment partners.
These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.
7. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including where we need to comply with legal, accounting or regulatory obligations.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the details below.
10. Marketing Communications
If you choose to subscribe to Homezoro marketing communications, we may send you information about new products, special offers, promotions and other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the relevant email or by contacting us.
11. Children’s Privacy
Our website is intended for general consumers and is not specifically directed at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated version of the policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Email: support@homezoro.shop
Homezoro
Better products. Easier living. Happier homes.